MONOSUS

Website Management

This service is designed to continuously operate and nurture your website.

Publishing a website is not the end of the story.
Publishing is just the starting point. We believe that results come from operating the website.
We provide services to continuously operate and develop your website.

This service is for anyone involved in website management.

Business Company

Web Manager

Public Relations Manager

Web Vendor

Director of
a web production company

Project manager of
a systems company

This is a custom-made service in which specialized members are added according to the operational structure and business flow.

Web master

Designer

Coder

Analyst etc.

What we aim for

List of operational services

Regular operation

This is a service that provides continuous operation of a client's website.
We will build the optimal system for your website management needs.
We provide total support for all operational tasks.

New page creation / manuscript creation / wireframe creation / landing page creation / content update / banner creation / email newsletter creation and distribution / photo and video shooting / interviews / CMS registration / CMS maintenance / CMS renovation / publication response / product registration

EC website
EC website
Corporate website
Corporate website
Brand website
Brand website
Recruitment website
Recruitment website
IR website
IR website
Landing page
Landing page
Newsletter
Newsletter
Article content
Article content
CMS
CMS

Seven reasons to choose us

  1. We have 13 years of experience in operations

    We have been specializing in website management for various industries and types for 13 years. Our operation team has been involved in the operation of many websites. Based on the unique experience and know-how we have cultivated during that time, we have the knowledge to determine what kind of operation is appropriate and what operation is best for the client.

  2. We have members with both production and operational skills

    We believe that in order to operate a website, you need "operational skills" just as much as you need production skills such as coding and design.
    Our team members have specialized operational skills and will provide you with total support for the operation of your website.

  3. Each customer is assigned a dedicated member

    A dedicated member is in charge of operating each client's website.
    Having a dedicated member allows them to gain a deep understanding of the website's specifications and characteristics, and ongoing communication leads to efficient, high-quality website management.

  4. Getting ready to start operations

    When starting operations, it is important to understand the current state of the website, including setting up a website map, page content, and measurement tags with an eye toward future operations.
    In addition, to improve operational efficiency, we also prepare a foundation in anticipation of future operations, such as setting up tags and updating the website map as necessary.

  5. We value small tasks

    Website management is a series of small tasks, such as communicating by deadlines, progressing according to schedule, and making sure nothing is overlooked.
    To keep a website running stably and for a long time, it is necessary to perform small tasks without excess or deficiency. For this reason, we implement thorough task management.

  6. Share your annual plan

    There are requests that we can understand precisely because we are involved in annual operations, such as seasonal landing page pages, limited-time websites, and website updates to accompany new product releases.
    Because we are able to make preparations in advance, such as assigning workers and confirming the anticipated scope of production, prior to receiving a request, this leads to speedy project progress.

  7. Communication is the lubricant that keeps us going

    Two-way communication is important for smooth daily website managements. From daily updates to discussions on website improvements, various types of communication are required, both big and small. We implement initiatives to facilitate smooth communication, such as using information sharing tools tailored to each client and holding regular monthly meetings.

Flow of operation

  1. Inquiry

    First, please contact us using the inquiry form below “Contact us”.
  2. Meeting

    Please let us hear about your current web operation methods, issues, and future operation policies.
  3. Create a quote

    We will prepare a rough estimate based on your requested operation volume and operation structure.
  4. Operational design and trial operation

    With an eye to future operations, we design operations, such as building flows and formulating guidelines.
    After that, we clarify tasks during trial operations and optimize the operation design to suit the client.
  5. Preparation of actual operation estimate

    After the trial period, when the operational design details have been finalized, we will prepare a quote for implementing the full-scale operation.
  6. Start of full operation

    We are now starting full-scale operations.
    As optimal operations change daily, we will continually review our operational design and structure as necessary.

Projects currently in operation

We are in charge of managing a total of 32 websites across a variety of industries and business types.
We would like to introduce some of these websites to you.

Regular operationAccess analysisWebsite improvementFinance

Years in operation11years

Close-knit operation with emphasis on communication at weekly and monthly regular meetings

Main requests

  • Regular content updates
  • New page creation
  • Internal structure review

Team Structure

  • 3 directors / coders
  • 1 designer / coder
  • 1 designer
  • 1 coder

Update frequency

Daily
Multiple projects are being carried out in parallel, and updates are being made daily.

Key points of operation

We organize project teams with clients from the web department to carry out operations. We hold weekly and monthly regular meetings to frequently communicate updates and share necessary information.

Comments from the person in charge

It can be hard to share and exchange detailed information frequently. However, because there is flat communication between the client and the operation team, even when we are discussing or negotiating specifications, we share our knowledge and ideas based on our expertise, and I feel that it is very rewarding to carefully solve each problem one by one.

Regular operationAccess analysisWebsite improvementProduction goods manufacturer

Years in operation10years

Developing the website while resolving issues with a total of 20 peoples

Main requests

  • Product introduction page creation
  • EC shop LP creation
  • CMS registration

Team structure

  • 1 director
  • 1 designer
  • 1 coder

Update frequency

Several times a month

Key points of operation

Because the website has a large number of pages, we are particularly conscious of organizing the content, unifying the tone and manner, and ensuring consistent regulations.
In addition, because it is a B2B website where it is difficult to set clear conversion settings, it is important to determine how to improve the website.

Comments from the person in charge

Because this is a company that deals with specialized mechanical parts, an understanding of the products is required.
As the person in charge of operations, I look at the products and website from the same perspective as the client. I want to cherish that attitude.

Regular operationAccess analysisWebsite improvementBeauty

Years in operation9years

From regular operations to renewals, a large-scale EC website project that went beyond the scope of operations

Main requests

  • Creating product pages for new products
  • Website improvement for improved usability

Team structure

  • 1 planner
  • 1 director and designer
  • 2 designers
  • 1 coder

Update frequency

Once a month
3 weeks of production process to be released on the first day of each month

Key points of operation

Both the scope and volume of updates are large, and they are linked to non-web productions as well, so it is necessary to have an overall understanding of products for sale and campaigns.
In addition, for the e-commerce website I am in charge of, improving convenience from the user's perspective leads to increased sales, so I also implement measures to improve the website in addition to the monthly updates.

Comments from the person in charge

We have a long-standing relationship with our client, and our company members and the person in charge at the client's company have built a good relationship, getting to know each other's personalities. We approach website improvement measures as if we were one team with the same thoughts.
I'm a big fan of the brand, and my family and I use the products our client sells on a regular basis, so this is a project that I feel particularly attached to out of all the management projects we have.

Regular operationAccess analysisWebsite improvementFinance

Years in operation7years

Increase inquiries. Repeatedly implement measures with a clear goal in mind.

Main requests

  • Trace analysis of inquiring users
  • Creating article content
  • Editorial meeting to discuss the direction of the website

Team structure

  • 1 planner
  • 1 director and designer
  • 1 editor

Update frequency

Once a month

Key points of operation

We handle everything from setting themes for creating interview article content, to selecting interviewees, interviewing, rewriting, and registering articles.
In addition, at monthly editorial meetings, we plan the website as a whole, present issues, and propose measures.

Comments from the person in charge

Because our clients are proactive and adventurous, we exchange a wide range of opinions on the proposals we bring to them.
We feel every day that lively editorial meetings lead to smooth communication and relationships of trust.

Regular operationAccess analysisWebsite improvementOperational DesignConsumer goods manufacturer

Years in operation6years

Implementing an automated website update system to build a system that allows us to focus on content

Main requests

  • Replacement of product and catalog PDFs
  • Improvement of product search page
  • Establishment of DB update operation flow
  • Measurement settings using analytics

Team structure

  • 1 director / coder

Update frequency

Once a week (minor update work)
Several times a year (major system-related repairs)

Key points of operation

Apart from minor update requests that occur monthly, large-scale system-related revisions occur several times a year.
We start by listening to the intentions and purposes of using the content, and then work on specifications that take convenience into consideration.
We sometimes work in cooperation with system companies, and we pay close attention to communicating intentions and detailed instructions to ensure there is no misunderstanding.

Comments from the person in charge

When designing specifications, we often learn from our clients through repeated dialogue about what the website and content "should" be like.
We carry out our daily operations with the aim of not just "creating" the products we create, but also thinking about how they should be used by users.

Regular operationAccess analysisWebsite improvementRetail

Years in operation10years

Plan measures and events to raise awareness of the concept

Main requests

  • Creating product and project landing pages
  • News release updates
  • Planning measures to promote traffic to EC websites

Team structure

  • 1 planner
  • 1 director
  • 1 designer
  • 1 coder

Update frequency

Once every other month (LP creation)
Once or twice a month (minor updates)

Key points of operation

This is a project with a large number of members involved, including the parent company, the branding company responsible for developing the concept, and a separate production company.
It will be necessary to communicate with each member and clarify their area of ​​responsibility, such as registering files and CMS.

Comments from the person in charge

As web professionals, we sincerely face any "uncertainties" our clients may have about their web projects, and we make an effort to think things through together.
We aim to move forward at the same pace as our clients by communicating two-way between us and steadily clearing obstacles.